Intensive outpatient care that improves outcomes & lowers costs
Provide access to personalized, evidence-based care for your members in need of intensive behavioral health support.
The Problem
There are over 11 million ER visits for behavioral health each year.
Many crisis patients going to the emergency room for urgent support could be cared for in lower-cost settings that offer more therapeutic support.
Limited access to intensive programs post discharge results in unnecessary readmissions.
16% of patients discharged from a psychiatric hospital are readmitted within 30 days.
Example of a patient journey in crisis
Patient is experiencing suicidal ideation
Therapist does not feel equipped to care for the patient, refers them to the ER
Patient spends 72 hours in boarding while the team tries to find ongoing care, delay in access results in transfer to inpatient care
Patient spends 7 days in inpatient care where they start antidepressants and plan next stage of treatment
Patient begins IOP program where they receive first therapy session, 10 days later
Patient cannot make 3 hours / day sessions, drops out before improvement is noticed, increasing risk of readmission
The ER is the only place where patients of all levels of acuity are guaranteed to be seen quickly
Limited access to intensive programs results in unnecessary hospitalizations
Existing IOPs are highly restrictive (e.g., 9 hrs/week) resulting in higher drop-out and risk of readmissions
How we help
Willow has connections across the behavioral health ecosystem and engages crisis patients where they are currently showing up for support: 988 lines, hospital systems, outpatient behavioral health clinicians, and primary care providers.
Our clinical model, which includes comprehensive provider training, evidenced-based treatment methods, and consistent clinical oversight, enables us to effectively care for high acuity patients in an outpatient setting.
Willow can work closely with your care management teams to minimize friction pre-intake and post-discharge from our program and ensure seamless continuity of care for your members.
Our clinical model is centered on evidence-based methods that improve outcomes & reduce unnecessary costs
- Telehealth Treatment of Patients in an Intensive Acute Care Psychiatric Setting During the COVID-19 Pandemic: Comparative Safety and Effectiveness to In-Person Treatment
- Positive Outcomes in a Virtual Partial Hospitalization Program
- Patient Satisfaction with Partial Hospital Telehealth Treatment During the COVID-19 Pandemic: Comparison to In-Person Treatment
- Comparing Efficacy of Telehealth to In-Person Mental Health Care in Intensive-Treatment-Seeking Adults
- The Effectiveness of the Collaborative Assessment and Management of Suicidality (CAMS) Compared to Alternative Treatment Conditions: A Meta-Analysis
- Collaborative Assessment and Management of Suicidality (CAMS): Feasibility Trial for Next-Day Appointment Services
- A Randomized Controlled Trial of the Collaborative Assessment and Management of Suicidality (CAMS) Versus Treatment as Usual (TAU) for Suicidal College Students
- The Collaborative Assessment and Management of Suicidality Compared to Enhanced Treatment As Usual for Inpatients Who Are Suicidal: A Randomized Controlled Trial
- Cognitive–Behavioral Therapy for Management of Mental Health and Stress-Related Disorders: Recent Advances in Techniques and Technologies
- Internet-Based Cognitive Behavioral Therapy for Depression: A Systematic Review and Individual Patient Data Network Meta-analysis
- CBT/DBT-Informed Intensive Outpatient Treatment for Anxiety and Depression: A Naturalistic Treatment Outcomes Study
- Peer Support Among Persons with Severe Mental Illnesses: A Review of Evidence and Experience
- Efficacy of Peer Support Interventions for Depression: A Meta-Analysis
- Feasibility of Peer-Delivered Suicide Safety Planning in the Emergency Department: Results From a Pilot Trial
- Integrating Peer-Provided Services: A Quasi-Experimental Study of Recovery Orientation, Confidence, and Empowerment
Impact you can measure
Increased Access
Guaranteed initial assessments within 48-hours
Cost Savings
Evidence-based care enables us to safely & effectively support patients in a virtual setting
Strong Partnerships
Integration across the behavioral health ecosystem drives continuity of care
High Patient Satisfaction
5/5 average appointment rating
Get in touch
If you’re interested in learning more about how Willow partners with health plans to transform intensive outpatient behavioral healthcare, please fill out the form below and we’ll be in touch.